MARKET STRATEGY
INNOVATION
CREATIVE EXCELLENCE
BRAND
PERCEPTION & SENTIMENT
MARKET STRATEGY
We uncover the cultural, practical & emotional dimensions of how brands fit into people’s lives by eliciting stories in participants’ idiosyncratic language.
We flip the traditional approach to consumer journeys by foregrounding the emotional & non-linear paths from consideration to post-consumption.
Sympler’s autoethnographic approach is the basis of its segmentation creation. We ask respondents to workshop their accounts of their lifestyle, choices & influences.
INNOVATION
We use projective & conversational technology to reveal the underlying ‘whys’ & ‘what nexts’ in the development & distribution of new products.
By treating participants as ‘experts’ we unlock sometimes surprising feelings consumers have about a brand that lead to breakthrough positioning strategies in the market.
We explore the underlying values that drive brand identity, such as how “belonging,” “connectedness,” & “love” can inform a brand’s positioning.
CREATIVE EXCELLENCE
True concept testing is more than trade-offs. Sympler goes beyond the classic A/B to focus on conscious & subconscious emotions that actually motivate.
We access the nuances of consumer beliefs & emotional opinions on messaging efficacy, delivering actionable insights to sharpen messaging.
With our agency background, we know what’s needed is a process that delivers deep insights with an eye toward actionable component improvement.
BRAND
Sympler delves beyond brand consideration to unearth influences on system-1 brand perception drivers while assessing holistic campaign performance.
Choosing brand spokespeople is high-stakes. We dig deeply for people’s associations with brands & public figures, revealing true influencer-to-brand alignment.
Impactful Brand Health Tracking is more than a scorecard. Our conversational tech blends deep qual with quant validation, so can address the ‘whys’.
PERCEPTION & SENTIMENT
Sympler’s platform allows clients to get a pulse on issues arising in the workplace - in everyday work life & during a crisis. This honesty is hard to find elsewhere.
When a PR crisis occurs, deep understanding of consumers’ reactions is crucial. We reach global consumers & enable fast responses via our dash.
Our private chat methodology allows respondents to speak freely , which produces a truer picture of beliefs than is found in more public channels.